30-day Risk-free Trial
If it′s not the right product for you, you may return your purchases for a refund or exchange it for another product within 30 days of receipt.
Learn more: Return-policy
2 Years Warranty
If you encounter any difficulties in the warranty period for all products, Donner staffs will confirm the defect, and maintenance service may be provided. Most products have 2-year warranty period.
Learn more: warranty-policy
24H Online Customer Service
We aim to reply to you within 24 hours.
24H Online Chat
24H Call Center: 001 571 3705977
Facebook Live Chat: @DonnerMusic_US
3 Days Fast Delivery
Orders will be shipped directly from 4 local warehouses. After preparing the items, it usually takes 3-5 business days to deliver to you. Due to the influence of COVID-19, orders may be delayed 4-6 days.
Explore more about CUSTOMER CASE:
Learn more: Customer Q&A